Refund policy

Refund Policy — BANENEA

We want you to be completely satisfied with your purchase.

RETURN WINDOW
You have 30 days from the date of delivery to return any item for a full refund.

CONDITIONS
- Items must be unworn, unwashed and in original condition
- All original tags must still be attached
- Items must be returned in their original packaging

NON-RETURNABLE ITEMS
- Items that have been worn, washed or damaged after delivery
- Items returned after 30 days

REFUND PROCESS
Once we receive and inspect your return, we will process your refund within 5-10 business days back to your original payment method.

HOW TO START A RETURN
Contact us at:
📞 +32544694649

We will provide you with return instructions.